Quote Originally Posted by snakepit View Post
You're not alone.
Caroline haven't responded to any emails as far as I know.
Seems like they don't want to connect with customers, just take your money.
So I won't bother in future.
Just because Caroline Records has not responded does not mean they haven't been reading your feedback. As someone who has a background dealing with senior corporate management, I can tell you first hand that businesses do in fact read consumer emails and feedback [[duh, why would you not?) and they also make policy and business decisions based on said feedback. So I would encourage everyone to send feedback to not just Caroline Records but to Universal and Universal/Motown.