Take this for what it's worth as it's posted on an anonymous chat board:
https://www.datalounge.com/thread/31846046-diana-ross
Scroll down to Reply 96, which I've pasted below:
One of my friend's dad owned a popular construction company in Greenwich, CT in the 80s and 90s. He did a lot of home-remodeling work for many celebrities out there, and never had a problem with anyone - until Diana Ross hired him . According to him, at first she was very nice - going room by room with a list of changes she wanted to each room. [[He said she had bought a beautiful old mansion in Greenwich where her kids lived with her). The biggest jobs were to be her bathrooms and kitchen where she wanted complete upgrades, while keeping the historic architecture in tact. The rest was more cosmetic work in the other rooms. He offered her a proposal [[at around $750K) and she accepted and approved all the changes, materials, etc - and work began in late winter / early spring with about 6 months to finish. He said she put a small deposit down [[about $10K).
For most of the spring/summer she went on tour and left him and his crew alone. She returned towards the end of the summer, while he had about a month or so to go to finish the project. When she walked through the house with him, she threw a fit - inisted nothing was right, she didn't like what he did, etc. and wanted almost everyhting done over. Everything from the paint on the walls [[which she picked out and gave to him) to the kitchen counters, lighting, appliances - everything. Keep in mind, everything was her choosing and her approval before she left. He - a professional - ended up staying though the end of the year with her watching over him, and the price went up to nearly $2M [[as he said, it stated in his contract if she wanted any changes done after the job was done to her specifications, she was responsible). She was finally sastisfied with the project, but would not pay him for the extra work - only paid him for the $750K. This poor guy was mortified.
He ended up suing her, and after a few years of court delays [[due to her team of lawyers) they finally settled out of court, yet he was still stiffed about $500K in the end - so he didn't earn any profit. Years later [[mid-2000s) she called him - had the audacity to ask him if he would do more work on her house since the kids were grown and she was thinking to sell. She acted like everything was peachy between the two of them. [[No he didn't go back).
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